Frequently Asked Questions

Frequently Asked Questions

Browse below to see answers to commonly asked customer questions.



Our lights are all designed to be USB powered. This means they are universal, and will work with any plug type.

For the Astrobot and StarVision Lights, they both require a 3-4 hour charge.

They both can be used for 4+ hours on a single charge.

Both lights can also be used directly plugged into power, alternatively.

The Astrobot is made from a PVC vinyl, while the StarVision is made from ABS plastic.

This makes the Astrobot have a "rubbery" texture. It is also slightly heavier and more durable than its counterpart, the StarVision.

They both feature the same seven light colors in each.

The Astrolite Supernova Galaxy Projector is the light which provides the nebula patterns, as well as the starry sky effects.

The Comet, Astrobot, and StarVision Lights will give you the spherical, multi-colored lighting effects (as pictured in our gallery).

Shipping / Returns

We ship all orders from the United States. 🇺🇸

It varies by location. For US orders, there is Next-Day, Two, and Three-Day shipping available, as well as 5-7 day ground shipping.

Orders typically ship out within 24 hours.

International shipping speeds vary by country.

We currently ship to the US, Canada, UK, Australia, Germany, UAE, France, Netherlands, Spain, Greece, Ireland, and Italy.

Duty fees apply upon delivery where applicable.

**For international orders placed outside of the US, we are currently shipping the WiFi Comet Light and Astrolite Supernova Galaxy Projector. We plan to include all products in the international coverage by January 2022.

**UPDATE 12/03/21: We are now shipping all products and bundles to Canada.

If an item is lost or damaged upon arrival, we will issue a replacement after verifying. For working product, we have a 14 day return policy. You can read more about this on our "Refund & Return Policy" page.

Please contact customer service to initiate a return.

Have more questions?

Please visit our "Contact Us" page to submit a request.

One of our rockstar customer support agents will be in touch within 24-48 hours. 😊